

I think it has always been possible to register Nikon Capture NX and NX2.įor the sake of ease and backup, I have a password program I use for recording software product information, purchase date, etc and key. When I log in, I have this information, as does Nikon. I register my software purchases as well as camera, lens and other equipment. Am I alone in feeling stitched up by Nikon? No. Am I going to re-buy a licence for CNX? Noħ. Does this count for anything with Nikon UK? NoĦ. Does Nikon have an audit trail of my (legitimate) upgrades. I've moved house since then, so can I lay my hands on the original CD? No.ģ. Do I keep receipts for personal purchases of software from that long ago? No.Ģ. I have since upgraded it several times to CNX2.2.x without their system objecting.ġ. The Nikon registration system is coughing over my licence for CNX1, which I bought (legitimately) over three years ago. > a copy of your purchase receipt along with a photo of your original CD It seems it is now back on line, still selling Nikon Software.īe warned, the keys they provide are illegal! The particular 'rogue trader' was, which was shut down in November in response to the outcry about the illegal keys it was supplying. So please do not shoot the messenger here!! It also occurs to me that Nikon appear to assume purchase of the CD, rather than downloading the software (of which there is no mention). In the absence of any further discussion, it will presumably pass into archive, but be available for future reference.

But the activities of one particular 'rogue trader' caused a great deal of upset to group members, so I have decided to make this post simply because it is an official response from Nikon. I realise that this is no longer particularly topical, and hopefully that will not change.

We can then issue you with a replacement Moderators. To get a new key simply contact our support staff via the Support site ( /support) and supply a copy of your purchase receipt along with a photo of your original CD and serial number, which is printed on the CD case. Where this has happened we can issue a new software key to the customers that purchased the software. Unfortunately, as some of the numbers generated by the software may have been the same as genuine customers' numbers, their software would also have been blocked. Customers using those keys broke our licensing agreement, which is why we blocked these illegal numbers. Unfortunately some product keys were being generated using illegal software. Why is this happening?"Ī) by Julian Hollingshead Nikon Capture NX and Capture NX2 are purchasable products. Q) " I purchased a copy of Capture NX2 and when I installed an update it said my product key was invalid and could not be used. I have just received the latest (April) edition of the Nikon 'Pro' magazine, which contains an 'Ask Nikon' section based on topical questions which are answered by a Nikon representative.
